Let's Talk

Communication



Let's Talk Communication!!!


Participant's Goals For the Course

 For a brighter picture,


contact us.

Conversation is an Art,


so let's draw your friend's and colleagues into one,


not erase you from their memory.

 

 

1 on 1 Conversation 

Phone Conversation 

Having troubles getting through to customers
or keeping them on the phone?



"The Art Of Customer Communication" course
will help you have a conversation where your customers will want to stay 
on the phone just like they do with friends.

  

Probably the best way to accomplish

more with fewer distractions. 

 

Let's Talk Communication, will show

you how to make this a Winning situation

for yourself, your customers and

best of all your company.


     To see how we can help,


   Lets Talk Communication

 


  • Learn how the history of communication pertains to today's market place compared to 20 years ago.


  • Acquire or refresh the necessary skills in effectively communicating  in today's society.


  • Knowing what does and doesn't work in today's interactions with potential, existing or returning customers, peers, co-workers, friends, teachers or employers


  • Understand the 3 Key Factors in strategically keeping conversations going with a win/win as the end result.


  • Identify when a situation they are in is escalating and by using proper communication skills taught in this course, strategically de-escalate it.


  • Recognizing your audience in today's multi-cultural society and learning the techniques to improve your communications skills with each group.


  • Effectively deal with any situation from start to finish.


  • Demonstrate how an effective conversation can build rapport and a mutual relationship whether in business or personal lives.