Let's Talk


Our ideal client is any business that is trying to keep or build their customer base by good customer service through effective conversations whether it is in person or over the phone.

My training can be focused on the needs of the client so any training provided is pertinent to their staff’s day to day customer

With all the Technology, email, text and social media, we have lost the art of effective conversation and communication.

 Each person or company is unique.

One-size-fits-all approaches will never help you or your business reach its full potential.

What we do is:

Deliver custom solutions, tailored to you

  • your industry
  • your culture,
  • your one-of-a-kind challenges.

With over 30 years of experience and training in how to deal with people either in person or over the phone, I have learnt that any training whether refresher or new is always a benefit to me as an employee or the company I am representing.

With my experience working with and for Small, Medium and Large businesses, I know that taking the knowledge I have gained and applying it to my real life situations helps create positive results every time, no matter the situation.

My course will teach new staff/students or refresh the minds of staff that have been in the business for a while on how to talk to people like people again.

Follow Ups To Keep Conversations Skills on Track for Continued Success

Art of Customer Communication Training for ANY Business

Effective Conversation Skills Training for Students in Secondary and Post Secondary Education



What We Do